Getting Started
Welcome, New Patients
Beginning mental health care should feel clear, supportive, and convenient.
Request an AppointmentYour First Steps
Contact our team. Discuss appointment availability, services, and coverage.
Complete secure intake. Follow instructions from our team for approved registration and clinical forms.
Attend your virtual assessment. Meet with your clinician from a private location in California.
Discuss your care plan. Review recommended treatment and follow-up.
Frequently Asked Questions
Are appointments in person?
No. CognitiveHSC Behavioral Health is 100% telehealth. The Carlsbad address is an administrative office.
Do I have to take medication to receive therapy?
No. Psychotherapy and medication management are separate services.
Will I receive a prescription at my first appointment?
Not necessarily. Prescribing depends on clinical evaluation and the clinician's judgment.
Do you see patients throughout California?
Yes, virtual services are available to eligible patients located throughout California, subject to clinician availability and applicable requirements.